42 Rules for Planning AI in Your Contact Center (ePub for iPad)

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In “42 Rules for Planning AI in Your Contact Center,” author Geoffrey Best takes you on a transformative journey to prepare your contact center for Artificial Intelligence (AI).

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In “42 Rules for Planning AI in Your Contact Center,” author Geoffrey Best takes you on a transformative journey to prepare your contact center for Artificial Intelligence (AI). As businesses worldwide undergo a paradigm shift towards cloud-based solutions, integrating AI is no longer a choice but a strategic necessity.